Title: Can I reopen a closed ticket if I closed by mistake? [Print this page] Author: shawn Time: 2014-8-7 22:32 Title: Can I reopen a closed ticket if I closed by mistake? Sure, you can just,
1. Long press a closed ticket under 'Last 24 Hours' tab. A 'Reopen' button will show.
2. Click 'Reopen'.
Welcome to Wisvia Forum (http://www.wisvia.com/forum/)