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From Wisvia mobile app 'Settings' page, you can switch 'Mode' to Simple or Advanced. - Advanced Mode: Three tabs 'Pending', 'Last 24 Hours', and 'My Tasks' will show under 'Ticket' page. Pending: showing tickets waiting for handle; Last 24 Hours: showing alll tickets within 24 hours; My Tasks: showing tickects you taken yourself or assigned to you. - Simple Mode: For broadcasting message or customize message system in future version. |